Dear ScanStat Client
I would like to take a minute to follow up with you as a ScanStat Customer. We value your opinions and depend on your feedback to make sure we are providing the service and technology we are committed to. I would appreciate it if you would take a minute to share the most recent experience you had.
Do we meet your customer service expectations?
Yes
No
Do you feel our field representive is properly trained and kept up to date on technology and industry changes?
Yes
No
Was our ScanStat employee friendly and able to answer any questions you might have had?
Yes
No
Do you think that all requests are being processed in a timely manner?
Yes
No
Sometimes
Do you feel that we provide adequate hardware to enable our staff or your staff to do their job efficiently?
Yes
No
What type of feedback do you receive from requesters of medical records?
Do you have any suggestions of how we can improve our service?
On a scale of 1-5 how likely would you be to recommend ScanStat to your close friends or family if they were considering outsourcing their Release of Information?
1 least likely
2
3
4
5 most likely
Can you please tell us why you gave us the rating you did?
Thank you for completing our survey.
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