How to update the Form Title that's being posted to Facebook Timeline/Page?

  • Ilprestito
    Asked on February 17, 2018 at 9:31 AM

    Buonasera, ho cambiato il titolo del modulo, ma quando pubblico il modulo vedo sempre il titolo precedente. Grazie

  • John_Benson
    Replied on February 17, 2018 at 10:47 AM

    To fix the issue, please change the Page Title in the Form Settings section. You can follow the screen animation guide below:

    1518882405PAGE TITLE Screenshot 10

    I hope this helps. Contact us again if you need assistance.

  • Ilprestito
    Replied on February 18, 2018 at 6:29 AM

    Ho cambiato il titolo della pagina ma quando pubblico il modulo mi esce sempre il titolo precedente

  • Ilprestito
    Replied on February 18, 2018 at 6:52 AM

    151895463027993497 10211678663661893 725 Screenshot 10

     VECCHIO TITOLO

    HO CAMBIATO IL VECCHIO TITOLO CON QUELLO NUOVO MA QUANDO PUBBLICO IL MODULO MI ESCE SEMPRE QUELLO VECCHIO.

  • Mike_G JotForm Support
    Replied on February 18, 2018 at 9:42 AM

    Based on the screenshot you shared with us, it looks like that you are trying to post the form on your Facebook's Timeline/Page.

    I was able to reproduce the issue on my end and applied a fix to it using this tool — https://developers.facebook.com/tools/debug/sharing/

    Facebook remembers the previous information of the link that was already posted to it before.

    We need to scrape that information using the tool I've mentioned above so that the new information can take place.

    You should be able to see the correct "title of the form" when you post the form URL to your Facebook Timeline/Page.

    I hope this helps. If you have other questions, please feel free to let us know.