Added CNAME record does not change URL in JotForm

  • themurphygroup7
    Asked on March 21, 2018 at 3:01 PM

    I was able to create the CNAME record in my DNS settings in unbounce, however the publish settings for my form on jotform isn't giving me the option to utilize this feature. I've triple checked the points to record too!

  • Mike
    Replied on March 21, 2018 at 4:00 PM

    The CNAME record will not be reflected in your JotForm account. You will need to manually replace the links.

    For example, if the default form link is form.jotform.com/123456789, you replace the form.jotform.com with your CNAME based address forms.yourdomain.com/123456789.

    If you need any further assistance, please let us know.