Published form is displaying different than the designed form

  • stridersg
    Asked on July 13, 2018 at 9:43 PM

    Hi there, 


    I have designed a form but when I published it, the form does not appear as what I had designed. Please advice? 

    And when I disable the form I can't do a preview on it. 

    And i can't do double screenshot to show you the problem 

    Jotform Thread 1524567 Screenshot
  • Kiran Support Team Lead
    Replied on July 14, 2018 at 3:12 AM

    I have checked your JotForm and see that there is no different in the form design and preview. If you are referring to the fields that are not being displayed on the form preview, it is due to the missing fields in the conditions set on the form.

    153155234214072018 1241131 Screenshot 10

    Please try rectifying/removing the conditions on the form so that the fields should be displaying correctly in the preview. Let us know if you are referring something different. We will be happy to help.