I have deleted all of my forms and files but am still being told my upload space is full?

Hi there,

As I have read on other forum posts, I have gone in and permanently deleted unneeded forms but am still being told that my upload space is full. As my account is not upgraded yet, I'm wondering if there is anyway to regain upload space?

Thank you

I have checked your account and you're not over your upload limits.

Kindly check your account again using other web browsers or clearing your browser's cache and let us know if the issue remains.

Thank you.