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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, than there could be more users who may be wondering that same thing. That is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ~AAARRGGHHHHH

    Asked by umproductsltd on January 24, 2013 at 09:29 AM

    Why is our IP banned we have paid for your service on a 12 month subscription

    WHAT HAVE WE DONE WRONG??????

     

    Reply back to andy@umproducts.com

    Access Denied

    The owner of this website (jotformeu.com) has banned your IP address (212.159.101.218). (Ref. 1006)

    Timestamp: Thu, 24 Jan 2013 06:28:24 -0800

    Your IP address: 212.159.101.218

    Requested URL: jotformeu.com/

    Error reference number: 1006

    Server ID: FL_21F11

    Process ID: PID_35de7153aa50634

    User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17

    jotformeu
  • Profile Image

    Answered by gori-mathew on January 24, 2013 at 09:43 AM

    Hi,

    It should be fine now. One of your account was suspected to used for phishing but it was a mistake so I have lifted the suspension imposed on your account.

    Apologies for this inconvenience. Thanks.