Second chance on PayPal Pro Forms with Incorrect Credit Card Details

  • lincolnlake
    Asked on March 13, 2014 at 11:54 AM

    We are using paypal pro recently a customer got to the end of our lengthly registration and put in a wrong exp date on her CC she was booted and nothing was saved or submitted. Is there anything we can do about this? Thanks for making a great program!

    Page URL: https://secure.jotformpro.com/lincolnlake/Summer14
  • Aytekin JotForm Founder
    Replied on March 13, 2014 at 12:18 PM

    Sorry to hear that. I have now opened a ticket about this request so that our development team can work on it. 

  • NeilVicente
    Replied on April 18, 2014 at 3:34 AM

    Hi,

    Invalid expiration date results to an error page which allows anyone to go back and correct the mistake.

    https://shots Screenshot 10

     

    Your customer should have just clicked the 'Go back and fix' link instead of closing the window.