My forms and template section is blank.

  • melee
    Asked on April 2, 2014 at 8:13 PM

    When my coworkers log in to jotform.com, my form section and form template section does not work - it's just blank even I already shared forms with them. Operating system: Windows7; Browsers: IE 9, FF 28, Chrome .

    I am on a Mac and FF is the only one works, it doesnt work in Chrome either. 

    Please see attachement.

    Jotform Thread 357015 Screenshot
  • Ashwin JotForm Support
    Replied on April 2, 2014 at 10:30 PM

    Hello melee,

    It seems to be a browser related cache issue. Please clear your browser cache and that should solve your problem. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!