I cant add a 'take picture' widget to my form

  • carl68
    Asked on April 10, 2014 at 9:25 AM

    When I try to add the take photo widget to my forms it doesnt open up the wizard and instead just has a grey box that says"allow to use your camera using button above"

    Jotform Thread 360735 Screenshot
  • jonathan
    Replied on April 10, 2014 at 11:10 AM

    Hi,

    One possible reason for this is when the widget script is being bloocked by the browser's pop-up blocker.

    Usually on the first time the widget is used on the form, it will request permission to allow the script to run. (a pop-up prompt).
    If this was permanently blocked on the i1st time, it will make subsequent pop-up to stop working.

    Please check the pop-blocker if it is just blocking the widget.

    Inform us of the result when you can.

    Thanks!