Error on my registration form?

  • MCDelgado
    Asked on April 14, 2014 at 1:33 PM

    I am trying to create our lonline registration form and I was promoted to contact jotform....
    can someone please call me, 573-214-3960, x-2.

    Thanks,

    Molly Delgado

    CPS Community Relations

  • Welvin Support Team Lead
    Replied on April 14, 2014 at 2:51 PM

    Hi Molly,

    Unfortunately, we do not provide a support over the phone. Please let us know the error here in our support forum and we'll make sure to check and help you resolve the issue.

    Thanks

  • MCDelgado
    Replied on April 14, 2014 at 3:00 PM
    Thanks! The form froze. I am trying to change the google map to match my event’s address. It’s stuck on default.
    ...
  • Welvin Support Team Lead
    Replied on April 14, 2014 at 3:59 PM

    I would recommend clicking on the HTML button to the top toolbar after you click the Free Text HTML field then from there, change the Google Maps codes:

    Error on my registration form? Image 1 Screenshot 20

     

    Also, use Google Chrome. Then clearing your browsers cache should help you resolve the issue.

    Thanks

  • MCDelgado
    Replied on April 14, 2014 at 4:10 PM
    Now that I scrapped the map….where can I add it back in? Thanks for the code edit idea!
    ...
  • Cesar
    Replied on April 14, 2014 at 5:35 PM

    You can always add the code back into a Text field.

    When embedding the map on the form, do make sure that the map you are embedding already contains the parameters for your location.

    Here are some links that may be able to help you out getting the proper embed code for your map:

    Tutsplus -Embedding New Google Maps

    Google Maps Embed API

    Do let us know if you need further assistance. Thank you.