What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    SSL forms and downloading submissions

    Asked by oberlin_admissions on July 29, 2011 at 11:21 AM

    First, I just wanted to say how great I think your product is so far. I have been thoroughly impressed with the features available and the ease-of-use. This goes above and beyond what I expected. 

    I am about to upgrade to a premium plan, and had a couple of questions first. 

    How do I make a form secure? I created a form, copied and pasted the code into my own php page which is stored on my own secure server, but when I submit something I get a message saying it is not secure and asking if I want to submit anyways? I see that secure forms are allowed, but I am missing how I can make sure the info sent is done so in a secure way. 

    Also, is there any way to download only the records that I have not already downloaded? I'm taking these records and uploading to my own database, and having such a feature would be enormously helpful. 

    Thanks for your help!

    Submissions message submissions page custom time frame download excel
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    Answered by rubix41 on July 29, 2011 at 12:18 PM

    "How do I make a form secure? I created a form, copied and pasted the code into my own php page which is stored on my own secure server, but when I submit something I get a message saying it is not secure and asking if I want to submit anyways? I see that secure forms are allowed, but I am missing how I can make sure the info sent is done so in a secure way."

    When you embed the form, in setup and embedd, I think there's an option that says secure connection? Have a look where it says here is a link that allows you ease of use, click on the icon with the spanner or next to it there is a tick box and secure connection is allowed. It makes the http link into https - is that what you wanted? I've done one lately as an experiment and, according to my account, there is a lock that says I only have 10 secure submissions left.

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    Answered by oberlin_admissions on July 29, 2011 at 01:30 PM

    Thanks! That answered my first question about secure forms. Totally missed that little checkbox. I used the "Dreamweaver" embed option which gave me code to copy. I noticed that if you check the "secure form" box, the code changes. 

    Just wrote that down in case anyone else has this question. 

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    JotForm Support

    Answered by NeilVicente on July 29, 2011 at 04:24 PM

    Hi,

    It's really nice to know that a fellow Jotform user was able to provide you assistance with one of your concerns. I must say, it's a breath of fresh air to see someone else other than a Jotform Support personnel answering a user's question.

    With regards to your second quesion, you can probably set a custom time frame in your submissions page to display a partial list of submissions and have them exported in Excel or CSV format.

    Go to My Forms, click on the specific form then click the Submissions button

    In the submissions page, click the settings icon to the right of the page, then choose Custom Time Frame.

    Define the dates of the submission entries you want to download. Click Export to Excel or CSV to have it downloaded on your computer.

    Hope you find this answer helpful. Let me know if there's anything else. Thank you!


    Neil