why can i not upload images to my forms?

  • emediagc
    Asked on April 20, 2014 at 11:04 PM

    click to add image
    box pops up
    click on upload image
    NOTHING HAPPENS 

  • Ashwin JotForm Support
    Replied on April 20, 2014 at 11:29 PM

    Hello emediagc,

    I'm sorry for the trouble caused to you.

    I am not able to replicate the issue you are having. I did check the "Image" field and it seems to work just fine. Please check the screenshot below:

    why can i not upload images to my forms? Image 1 Screenshot 20

    I would suggest you to please try again. If the issue persists, you may also like to clear the browser cache. The following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!

  • emediagc
    Replied on April 20, 2014 at 11:39 PM

    in pop up window it says please select a type first.
    but will not go any further. 

  • Ashwin JotForm Support
    Replied on April 20, 2014 at 11:55 PM

    Hello emediagc,

    Have you already tried clearing your browser cache? Please do clear your browser cache and get back to us if the issue persists.

    Thank you!

  • emediagc
    Replied on April 21, 2014 at 12:00 AM

    yes, still not working

  • Ashwin JotForm Support
    Replied on April 21, 2014 at 1:47 AM

    Hello emediagc,

    I did check on chrome/safari and firefox but could not replicate the issue you are having. Which browser are you using? Do let us know and we will take a look.

    Thank you!