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tumahahualAsked on April 22, 2014 at 10:14 PM
I paid to be upgreated to premium montly class and now it doesnt reconize muy account.
my user name is tumahahual
Then the email was send to ruiz.m.luis@gmail and doesnt reconize me neither.
Says
No user with this email address or username has been found.I need my account to be acctivated ASAP¡¡
Page URL: http://bluekaymahahual.com/contacto -
Ashwin JotForm SupportReplied on April 22, 2014 at 11:46 PM
Hello,
Upon checking your payment details, I found that you have not mentioned your JotForm username while making the subscription payment. That was the reason why your account was not upgraded automatically.
I have taken care of your account problem and upgraded it to premium monthly subscription. Your account is now active and you should be able to sign in to your account.
Thank you!
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tumahahualReplied on April 23, 2014 at 1:21 AM
thanks