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AmourATLAsked on June 20, 2014 at 11:02 AM
I haven't even reached 50 submissions my form should not be disabled at this time. This could be in ref to SECURED SUBMISSIONS but I switched the link to only utilize UNSECURED SUBMISSIONS which I've only used 21 of 170
AmourATLSubmissions
21 of 170 used
Upload space
5.63MB of 100MB used
Payment submissions
0 of 10 used
Secure SSL submissions
11 of 10 used
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David JotForm SupportReplied on June 20, 2014 at 1:00 PM
Hi,
Once you are over your form limits it will be disabled. As you have taken the steps to remedy this, I went ahead and reset your SSL submissions in order to activate the account. We can only do this once per account so please keep this in mind. Please let us know if there is anything else we can help you with and we will be happy to assist.
Thank you for using Jotform!
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AmourATLReplied on June 23, 2014 at 9:18 AM
Hello,
Isn't this a monthly allocation of submissions? How are we notified how many days are left within my current month to gauge submissions and also when a new allotment will be given? This is def important.
Thank you,
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NeilVicenteReplied on June 23, 2014 at 9:33 AM
@AmourATL
Free accounts are allowed to accept only 10 secure submissions or 10 payments per month. Whether or not you have used up the remaining regular submission allocation is out of the question. In order to enjoy your regular submission limit to its fullest, never ever use the form in its secure version, or accept more than 10 payments per month.
There is no such thing as days left within my current month because you do not have a paid subscription. Submission counts for free accounts are refreshed every first day of each month.