Form Displays Incorrectly on Smartphones in Portrait Orientation

  • ahpdelaware
    Asked on June 20, 2014 at 7:25 PM

    Hello,

    I'm having trouble with one of the 3 JotForms I'm using on my responsive website.  2 of the 3 forms work perfectly on smartphones (gracefully degrading when the smartphone is rotated from landscape to portrait mode, with all labels and form elements completely visible). But one of the 3 forms looks awful on smartphones in portrait orientation, but perfectly fine on smartphones in landscape orientation.  Any suggestions on how I can make this form: https://ahpdelaware.com/contact-us/new-client-appointment-request/, look like these 2 forms: https://ahpdelaware.com/contact-us/ and https://ahpdelaware.com/contact-us/, on smartphones?

    Thanks in advance for your help!

    Jotform Thread 394385 Screenshot
  • Welvin Support Team Lead
    Replied on June 21, 2014 at 4:42 AM

    Hi,

    Please try to add our Mobile Responsive Widget to your form: http://widgets.jotform.com/widget/mobile_responsive. This widget should make your form mobile responsive.

    If you see any issues, please get back to us.

    Thanks

  • Welvin Support Team Lead
    Replied on June 21, 2014 at 4:42 AM

    By the way, you can add the widget to your form by following this guide: http://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form

    Thanks