Print Preview Fail

  • rsbc
    Asked on July 22, 2014 at 9:02 AM

    We are unable to print our forms off. i have tried logging in and out, changing printers, and still it tells me print preview fail.

  • infinet
    Replied on July 22, 2014 at 9:30 AM

    We are experiencing the same issue. Trying to print from the forms in Chrome, Firefox, or IE fails. Currently, the only fallback has been to get it as a pdf and then print from there.
  • Carina
    Replied on July 22, 2014 at 11:17 AM

    I could replicate the same situation while using Chrome:

    Print Preview Fail Image 1 Screenshot 40

    I then tested again and could see the previewed form:

    Print Preview Fail Image 2 Screenshot 51

    I made some tests with IExplorer and Firefox and print dialogue opened with no problem:

    Print Preview Fail Image 3 Screenshot 62

    I believe it might have been a temporary glitch. Are you still experiencing this difficulty? 

    Let us know if the problem persists.

    Thank you