Not sure why I cannot print my submission today--just getting a message that loading failed

  • dunhamgc
    Asked on July 23, 2014 at 1:33 PM
  • Elton Support Team Lead
    Replied on July 23, 2014 at 2:31 PM

    Hi,

    This doesn't occur on the other browsers like FF or IE so this is most likely a browser specific issue. I was able to reproduce it on Chrome but it only occurs on the initial preview. When you print it again, it started to work normally.

    You can also save it on a PDF file first before printing them.

    Example:

    Not sure why I cannot print my submission today just getting a message that loading failed Image 1 Screenshot 20

    Hope this helps. Thanks!