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colorado500Asked on July 23, 2014 at 2:56 PM
1. since our upgrade, I'm not receiving the email notifications when someone completes form, you used to send confirmation to janet@rof.net
2. I'm unable to print.. something shuts down & wont even show print pre-view. It is not my printer.. it only happens when I try to print an entry form in Jotform.PLEASE HELP!!
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David JotForm SupportReplied on July 23, 2014 at 3:50 PM
Hi,
I am not sure which form you are working on but I checked the notification for the one I believe is your most recent. Your notifications is currently setup to go to "janet@colorado500.org":
There is also no sender email. Change the sender to "noreply@jotform.com" and the recipient email to "janet@rof.net" and you should be all set.
As for the printing issue, occasionally our print preview script causes issues in some browsers, especially chrome. Usually canceling the initial print and starting a new one fixes this. Here is a discussion on this issue for reference:
http://www.jotform.com/answers/406763
Please let us know if you have any other questions and we will be happy to help.
Thank you for using Jotform!
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colorado500Replied on July 23, 2014 at 4:11 PMThat is why we no longer use that email. Please send all to janet@rof.net
Thank you,
Janet
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David JotForm SupportReplied on July 23, 2014 at 4:37 PM
Hi,
I went ahead and made the changes for you. You should now receive your the notifications for this form:
http://www.jotform.com/form/10303005687
To be sent to "janet@rof.net"
If you have any other questions let us know and we will be happy to help.
Thank you for using Jotform!
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colorado500Replied on July 23, 2014 at 5:21 PMThank you, do you know why I’m unable to print the entry form out?
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CarinaReplied on July 23, 2014 at 8:26 PM
As the print issue is a different situation it was moved into a new thread where it will be addressed by a colleague.
Let us know if further support is needed.
Thank you
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colorado500Replied on July 23, 2020 at 3:39 PM
I need help please - when I add up items, they don't calculate correctly. I used the Form Calculation Widget and have all items listed, but when I place order the calculation adds a lots of 0's and keeps adding on the other amounts after the 0's.
calculation -
colorado500Replied on July 23, 2020 at 3:50 PM
never mind, I found the answer in the thread...thanks for the help! I was able to fix my errors.