Having issues with saving submissions

  • Growinguphealthy
    Asked on July 23, 2014 at 9:14 PM

    Good Evening.

    I am trying to save my submissions.  

    In the past I was able to select print and then save as PDF but now I get an error on the screen

    I would like to be able to save my submissions rather soon.

     

    Thanks

    Jotform Thread 407585 Screenshot
  • gori-mathew
    Replied on July 24, 2014 at 1:15 AM

     

    Thank you for contacting us.

    I have tested and I could make the download. Are you experiencing this difficulty on more than one browser? 

    I kindly ask you to clear your browser's cache in order to see if it solves the issue.

    Please get back to us if the problem persists.

    Thank you