Can I change my user name?

  • NelissaOkamoto
    Asked on July 29, 2014 at 1:41 AM

    I would like to change my username to FreemanCompany instead of NelissaOkamoto.

    Thank you!

    Nelissa

  • Ashwin JotForm Support
    Replied on July 29, 2014 at 3:22 AM

    Hello Nelissa,

    I did check your form and found that you are using "Custom URL" of your form. Please be noted that custom URL uses your username in the URL. If we change your account username, your form's OLD custom URL will not work anymore. 

    Do you want us to go ahead and change your username? Do get back to us and we will do the needful.

    Thank you!

  • NelissaOkamoto
    Replied on July 29, 2014 at 8:52 AM

    Yes please change and I will edit my custom urls. 

  • jonathan
    Replied on July 29, 2014 at 9:14 AM

    Hi Nelissa,

    As requested, I have now changed your username from NelissaOkamoto to FreemanCompany

    You may need to relogin to JotForm http://www.jotform.com/login  using the new username to see the updated profile.

    Inform us if there is more we can assist you with.

    Thanks.