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MbleseriAsked on August 19, 2014 at 6:57 AM
i have this form
http://form.jotformeu.com/form/42300555492349?
and i want to edit languages because, i don't know why, they were all mixed up. When i try to edit my form, clicking on the Languages button will not work. The button is not opening the languages window.
The form is not embeded but i conect it with my website through the link.
Please help
Page URL: http://www.mbleseri.com/ -
Ashwin JotForm SupportReplied on August 19, 2014 at 10:13 AM
Hello Mbleseri,
I'm sorry for the trouble caused to you.
I did check your form and I am able to replicate the issue you are having. Clicking on the "Languages" button does not respond. I am not sure what is causing this issue.
I am reporting this issue to our back end team. We will get back to you as soon as we have any update from them.
Thank you!
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Aytekin JotForm FounderReplied on August 19, 2014 at 12:57 PM
Since Ashwin is saying that he has removed all questions and features on a cloned form, my guess is that one of the current translations has a character that is braking the button.
My recommendation would be to use the revision history to revert the form back in time until you find a version that does not have this problem.
http://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again-