Does lightbox show up on mobile?

  • sourceenterprises
    Asked on August 19, 2014 at 10:19 PM

    When I have a lightbox form, and try to open it in mobile devices, looks horrible and I can't scroll horizontally. I have tried putting in the mobile widget but nothing. Is there a work around?

  • Ashwin JotForm Support
    Replied on August 20, 2014 at 3:24 AM

    Hello sourceenterprises,

    Please be noted that LightBox box form does open in mobile devices but it is not optimized for mobile use. 

    I would suggest you to use your form's "Pop-up" embed code instead. Please check the screenshot below:

    Does lightbox show up on mobile? Image 1 Screenshot 20

    I am reporting this to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!