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joshcsmith13Asked on August 28, 2014 at 12:35 AM
[edit] Sorry about that. I thought I was searching when I accidentally submitted this. In any case, here is my issue.
I have this form embedded in a Wix website, and have received numerous complaints about the form from iOS users.
http://www.jotform.us/form/42360732135144
This is the page where the form has been embedded.
http://www.itsfundamental.com/#!registration/sitepage_1
Any help would be appreciated.
Thanks.
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jonathanReplied on August 28, 2014 at 6:56 AM
Please provide us more details about your inquiry so that we can provide you with appropriate response and suggestion.
Thanks.
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joshcsmith13Replied on August 29, 2014 at 1:26 AM
updated original post. Thanks.
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Welvin Support Team LeadReplied on August 29, 2014 at 4:12 AM
Is it a problem related to when they submit the form? Is it a problem viewing the form using iOS device?
If it's related to the submit button, then I would suggest re-embedding your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
If it's a format issue when viewed using iOS devices, I suggest adding mobile responsive widget to your form: http://widgets.jotform.com/widget/mobile_responsive.
Thank you!