Print button not working in Firefox

  • bdavt
    Asked on August 28, 2014 at 3:18 PM

    I've added a print button and it does work in Internet Explorer and Chrome, but it doesn't work in Firefox.

    How can I get it to work in Firefox -

  • David JotForm Support Manager
    Replied on August 28, 2014 at 4:21 PM

    I just tried one of your forms and it did work on Firefox:

    Print button not working in Firefox Image 1 Screenshot 20

    It may be related to the browser version, please make sure you have the most updated version of Firefox.

  • bdavt
    Replied on August 28, 2014 at 8:29 PM

    I have the most recent version.  When you click the button, nothing happens.  Is there some setting I need to change in the form?

    I just checked Internet Explorer and it doesn't work in that browser either.

    Why would the Print button work when I am jotform.com and Preview my form, but doesn't work when I embed the form on my web page in WordPress (and it is not at Wordpress.com)?

  • TitusN
    Replied on August 29, 2014 at 2:03 AM

    Please share the URL to your WordPress site - we will take a look and advice further. 

  • stjohnsfolsom.org
    Replied on March 24, 2017 at 6:53 AM

    I have same problem in firefox it not properly print

    http://stjohnsfolsom.org/newcomers-06.html

  • Nik_C
    Replied on March 24, 2017 at 9:57 AM

    @stjohnsfolsom.org,

    Since this is an old thread I opened a new one and we will attend it here: https://www.jotform.com/answers/1101386

    Thank you!