DateTIme picker does not close after picking date

  • ztwersky
    Asked on August 30, 2014 at 4:45 PM

    The date picker doesn't close after picking a date so it blocks entries. What to do? Thank you.

     

     

    Jotform Thread 422703 Screenshot
    Page URL: http://www.vinewoodstudios.com/form-events.html
  • jonathan
    Replied on August 31, 2014 at 3:28 AM

    Hi,

    Are you still having this issue on your form at this time?

    I made a test using the form http://www.jotform.me/form/42405834191452 on your website  but I was NOT able to reproduced the mentioned issue on the DateTime field.

    DateTIme picker does not close after picking date Image 1 Screenshot 30

    DateTIme picker does not close after picking date Image 2 Screenshot 41

     

    Perhaps it was just your browser cache that is causing some delays in browsing. Try also refreshing your browser by clearing its cache.

    Please inform us if issue persist.

    Thanks!

     

     

     

  • ztwersky
    Replied on August 31, 2014 at 3:54 AM

    No, this problem just disappeared over-night for some reason. But can you help me here?

    http://www.jotform.com/answers/422760-Custom-button-text-css-problem#0

    Thank you.

  • ztwersky
    Replied on August 31, 2014 at 4:29 AM

    Ok, I've been working on the form for about an hour now and all the problems came back. Datepicker stays open, submit and print buttons are not graphical, can't submit form... etc. First, clearing cache doesn't solve them. Even if it WAS a cache problem, It wouldn't make sense that I'd have to fix this every few hours on working on the site. This is a problem.

  • jonathan
    Replied on August 31, 2014 at 5:36 AM

    Hi,

    Can you please try creating a new basic form and add the DateTime field on it.

    Then embed the form into your test website using its Iframe embed code

    User Guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Check if the test form on the test website is also having same issue as you are having at the current website

    At the moment, I am still not able to replicate the mentioned issue when I test it on my end.

     

    Thanks.

  • ztwersky
    Replied on August 31, 2014 at 7:07 AM

    I made a fresh form with only the date picker like you said and I even copied all the CSS code to it and the picker works fine but the SUBMIT button isn't graphical - that I don't care about.

     

    What could be messing up the other forms? Is it the Hebrew? too many fields? Too complex CSS?

  • jonathan
    Replied on August 31, 2014 at 1:31 PM

    Hi,

    I am still not able to replicate the original problem reported when I checked on your website.

    DateTIme picker does not close after picking date Image 1 Screenshot 30

     

    To change the button style, just use the available button style tool on top.

    DateTIme picker does not close after picking date Image 2 Screenshot 41

     

    I also suggest re-embedding the form into your website using its Iframe code embed.

    Follow this user guide http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Make sure to remove first the current existing form in the website before embedding again.

    It also help us determine more about the problem if you can share a screenshot to us of how it looks on your end. You can use the Inser/edit image tool in this message composer to include image in your response.

    Inform us if issue persist.

    Thanks.