Expiration Date is not work for my form

  • Chrissybright
    Asked on September 9, 2014 at 3:56 PM

    Hello,

    I have created a pizza order form which has been working correctly until I added an expiration date.  The deadline to order is Sep 19, 2014 @ 10am - this is what I entered in the expiration spot:  2014-09-19 10:00 and it's coming up as already expired.  Can you look at what I've created and let me know what I'm doing wrong?

    Page URL: http://form.jotform.us/form/42374484033150
  • Steve VP of Sales Operations
    Replied on September 9, 2014 at 6:22 PM

    Hello-

    When a form passes its expiration date it's set to disabled. It will stay as disabled even if a new expiration date is set. There are many reasons a user might want to disable their forms, not just because it's expired.

    It's possible the expiration date didn't work as expected, as we recently updated it. I can't immediately tell from looking at your form though. What I did was reenabled your form:

    Expiration Date is not work for my form Image 1 Screenshot 20

    If you have further issues with this, or anything else, please let us know.

    Kind Regards