Cannot create form in english with a polish IP.

  • limowynajem
    Asked on September 11, 2014 at 3:59 AM

    Cannot create form in english with a polish IP which is automaticely detected and changes interface to polish language.

    Please change it to old way when I could create forms in other languages for foreign customers, not only in Polish (like month's names in calendar etc.

    Currently you prevented customers to create forms in other languages with this new change.

  • jedcadorna
    Replied on September 11, 2014 at 6:24 AM

    Have you tried clearing your browser cache? Not sure if there has been a recent change. It's odd that it won't let polish IP create a form? Are you able to login to Jotform? Can you provide a screenshot if you see an error or if something is broken when you are trying to create a form, probably a message from our server?

  • limowynajem
    Replied on September 11, 2014 at 8:44 AM

      Hi jedcadorna

    Thank you for your suport. I cleared my catche, no difference.

    When I logg into MY FORMS the interface switches automatically to Polish (I'm in Poland) and there is no language change option on the bottom of the page.

  • jedcadorna
    Replied on September 11, 2014 at 9:57 AM

    So you were able to login on your account? If yes please access this link https://www.jotform.com//?formID=42524277076356 to see the list of languages. Language list won't show in My Forms page.

    Make sure to loing first and if you were able to access the link that I have provided you that means you can now edit that form and change your Jotform language to whatever language you like.

    Cannot create form in english with a polish IP Screenshot 20

  • limowynajem
    Replied on September 11, 2014 at 11:45 AM

    It worked! Many thanks!