JotForm Facebook Tab App: An error occurred. Please try again later.

  • JLEE123
    Asked on September 11, 2014 at 12:52 PM

    As requested attached is a screen shot of the error. Thanks Jenny

    JotForm Facebook Tab App: An error occurred Screenshot 20

     

  • Mike_T Jotform Support
    Replied on September 11, 2014 at 2:40 PM

    Thank you for contacting us.

    You can try to clear your browser cache and cookies, and then share the form once again. Also, you can try to add the form to your Facebook page using any other browser.

    I was not able to reproduce the issue with a cloned version of your form. The Facebook App worked great on my side.

    JotForm Facebook Tab App: An error occurred Screenshot 20

    If the JotForm Facebook Tab is not going to work, there is an alternative sharing method:

    Adding Form to Facebook (Custom iFrame App)

    Please feel free to contact us if you need any further assistance on this.