Is it possible to share uploads to 7 sub-accounts

  • mche
    Asked on September 12, 2014 at 6:29 PM

    My issue is that one of my subaccounts is at its limit of data and now Jotform wants to delete the extra info...

     

  • Elton Support Team Lead
    Replied on September 12, 2014 at 7:58 PM

    Hi

    Yes that's right. Shared forms and files remains stored on your account so the file size is consumed from your upload storage limit.

    Guide: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Should you have further questions, let us know here.

    Regards!

  • mche
    Replied on September 12, 2014 at 8:01 PM

    so my subaccount user is being threatened that he will lose his submissions since he has a 'free account' how do we fix this?
  • mche
    Replied on September 12, 2014 at 8:04 PM

    I had originally set-up his account in the manner specified in the link you sent...

     

  • jedcadorna
    Replied on September 13, 2014 at 12:44 AM

    Your question about if sub accounts will lose submission because they are on FREE plan has been moved here www.jotform.com/answers/428220. We keep each thread on a single topic so it would be easier for us to address each questions.