Inventory Widget not keeping count?

  • MyTownInteractive
    Asked on September 17, 2014 at 5:03 PM

    When people reserve a time slot the allotted slots available do not decrease.  For example we have 12 slots available.  If someone reserves for 2 people then the number of slots left should go to 10.  It was working yesterday.

     

    Thanks!

     

     

    Page URL: http://www.jotform.com//?formID=42596262475160
  • jonathan
    Replied on September 17, 2014 at 6:04 PM

    Hi,

    Please make sure that you have applied the API key in the widget's configuration.

    Inventory Widget not keeping count? Image 1 Screenshot 30

     

    I used a test jotform http://www.jotform.me/form/42596484456468 using a clone of yours and the widget was working just fine. You can try submitting my demo jotform and check the result yourself.

    Inventory Widget not keeping count? Image 2 Screenshot 41

     

    Hope this help. Inform us if issue persist.

    Thanks!