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fciminiaunAsked on October 19, 2014 at 7:24 AM
every time i design form and preview it i got this error
form not found
http://form.myjotform.com/form/42912590807559
and i try it on difference browsers
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jonathanReplied on October 19, 2014 at 8:23 AM
Hi,
The form was actually disabled because it was suspected as phishing form by the phishing filter.
What I suggest you do instead is create first your JotForm account. I can see at the moment that you are just using Guest account to create your jotform.
You can use this link http://www.jotform.com/signup to create an account for FREE.
Use your email account to signup.
Contact us again anytime if there are still issue.
Thanks.
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jonathanReplied on October 19, 2014 at 8:29 AM
I apologize, I just noticed that you had already created and acount fciminiaun
and the jotform you initially mentioned was from the Guest account.
I have fixed every thing for you.
I have transferred the form to your account and have now reinstated your account.
You can check by logging to your account at http://www.jotform.com/login
Inform us if there are still issue.
Thanks.
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fciminiaunReplied on October 19, 2014 at 10:21 AM
i can't edit my form and i can't create new form with account fciminiaun
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jonathanReplied on October 19, 2014 at 10:31 AM
Please tell us the reason why you cannot edit and create new form under your account fciminiaun
Are you not able to login to the account?
I just checked it, and it is an Active account. So, there should be no issue that is account related.
Thanks.
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fciminiaunReplied on October 19, 2014 at 10:40 AM
i can login but after login when try edit my existing form it opening but every controls is dimmed so i can't edit it but i can preview it
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fciminiaunReplied on October 19, 2014 at 10:41 AMi can login but after login when try edit my existing form i can't but i
can preview it
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jonathanReplied on October 19, 2014 at 10:56 AM
Can you please try again.
I just tested it, but I could not reproduced the issue you are reporting. I logged in using your account, and I can Edit and Save the changes on the form.
Thanks.