Adding Jotform tab to Facebook not working

  • BCTCJersey
    Asked on October 20, 2014 at 6:13 PM

    Hello, I'm having difficulties adding my form to my Facebook page - every time I click on the 'add to Facebook' button, the popup opens and I get the Facebook page but just displaying 'sorry there is an error, please try later' (I've tried numerous times over several weeks, so trying later doesn't appear to help). 


    Jotform Thread 446344 Screenshot
  • David JotForm Support Manager
    Replied on October 20, 2014 at 10:26 PM

    Could you please log out, clear browser's cache and log back in,ad try again? I just tried it, and it was successfully added to Facebook:

    1)

    Adding Jotform tab to Facebook not working Image 1 Screenshot 30

    2)

    Adding Jotform tab to Facebook not working Image 2 Screenshot 41

    Let us know if the issue persist.