Email notifications: Send email as CC (Carbon Copy) to person that filled out the jotform

  • tedonamelia
    Asked on October 23, 2014 at 8:59 AM

    How do I get a form to be sent to me with a copy cc'd to the sender?

  • Ben
    Replied on October 23, 2014 at 12:06 PM

    Hi,

    You can do by following the same principle as in this guide to add multiple recipients.

    The only difference from that would be that we do not know the person's filling out jotform email in advanced, so we use {email}.

    The {email} is the email field name of your Email widget. It is the same code that you can see in the notifier if you change the body of it and will most likely not be {email} for you as well unless you set it so.

    Now the easiest way to get the filed name is to go into the notifier that we would like to set and take a look at the field.

    Email notifications: Send email as CC (Carbon Copy) to person that filled out the jotform Image 1 Screenshot 30

    You can see that my email fields are set to First Email and Second Email, but that their code that we need is {email1} and {email2} and we can see this code as on the image. If you do not see it by default, just click on their representing labels on the right and it will add it to the body for you to see it (clicking First Email on the right will add {email1} into the left part of the screen)

    Now, head out to Reply-To and Recipient Settings, by clicking the button with the blue arrow and once there set your send to field to your email followed by the comma and a space and finally by the field, in my case {email1} and {email2}

    Email notifications: Send email as CC (Carbon Copy) to person that filled out the jotform Image 2 Screenshot 41

    You can see this in action here: http://form.jotformpro.com/form/42946077334965

    Do let us know if you have any further questions or if you need any assistance in setting it up.

    Best Regards,
    Ben