Account Over Quota?

I got an email saying that my account was over quota. I saw that yesterday, my SSL count reached 9 so I turned off SSL on all of our forms. I got a non-SSL form submit this morning, but that moved the counter to 10. Why?

Also, if I hit the SSL limit, am I still able to do non-SSL forms so long as they haven't hit their quota?

That's what I meant when I said I turned it off. I re-embedded all of my forms with the non-SSL version. But for some reason, the latest non-SSL form submission counted as an SSL one, which it shouldn't have.

It WAS embedded at tfsadvisors.com/contact, but I took it down because I didn't want a giant "You're Over Quota" notification on my site. This is the code I was using, though:

 <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/32137805365151" frameborder="0" style="width:100%; height:640px; border:none;" scrolling="no"></iframe>

<script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

Hi,

I have activated your jotform and lowered the count to 9. Now what I would ask you is to check weather the "File Upload" jotform is embedded with a secure url or not.

This will however not stop anyone that has the link to your secure URL to go there and post the message to your site, over the secure URL.

Best Regards,
Ben

Thank you. I changed the File Upload form yesterday, too. Are we certain that if another non-secure form is submitted, it won't count as a secure one (other than "This will however not stop anyone that has the link to your secure URL to go there and post the message to your site, over the secure URL.", which I don't think is likely)?

Hi,

You are welcome.

Yes, I can assure you that our system always counts submissions as regular submissions, unless it is confirmed that they were submitted over secure protocol. In order to make it harder for others to use up your SSL submissions we have even added a subdomain (https://secure.jotform.com) so that simple changing to https would not be causing anyone issues.

Some browsers however, such as Opera are known of saving cached page elements instead of loading the new ones every time in order to speed up their page load time. You could set this up using a number of different settings in other browsers as well, although not many (if any) people do this. While this would always load the fresh content from the iframe window, it will save the secured URL in the iframe element located in the actual page.

Having that said, if someone opened the page before you got to replace the jotform and submitted later on, it would still be submitted over a secure connection.

We are however here to help you in case you have any further issues or questions.

Best Regards,
Ben