Second emails not working

  • HippoDaddy
    Asked on October 28, 2014 at 1:50 PM

    I have two email addresses to forward the form PLUS I want it forwarded to an email address that is filled out on the form.

     

    These are  the current email recipients on the notification page...

     

    jotform@hippodaddy.com, dan@hippodaddy.com, {email21}

  • HippoDaddy
    Replied on October 28, 2014 at 3:50 PM

    I need a filled out form to go to two places when submitted...

     

    1. To the account holder of jotform... in this case Jotform@****.com

    2. To the email address of the client  who is filled out on the form.

     

    Right now it only goes to jotform@****.com 

     

    Thank you

  • Welvin Support Team Lead
    Replied on October 28, 2014 at 4:57 PM

    As advised, you have to add an autoresponder email to your form. Do not add the email field tag to the existing notification email. Autoresponder email is sent to whoever fill out your form.

    Here's how to created one: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder. And don't forget to remove the {email21} to your notification email.

    Thank you!