JS Embedded jotform not shown on our website to every visitor

  • mrgreenan
    Asked on November 5, 2014 at 10:50 AM
    A few customers have complained they cannot see the form on their computer.
  • Ben
    Replied on November 5, 2014 at 11:02 AM

    Hi,

    This might be because of the way it is embedded (using js embed method). Please try iframe embed method instead and ask the same people to try again and they should be able to see it.

    Best Regards,
    Ben