How to make a visible Hint Example on a Phone field

  • serhouse
    Asked on November 20, 2014 at 1:20 PM

    is it possible to make a visible sublabel for the phone field (the third field) just like for the upload button and also make the phone number mask (in this case +7 (___) __-__ ) always visible? I didn't find those options in the Form Builder.

  • David JotForm Support
    Replied on November 20, 2014 at 2:29 PM

    Hi,

    You should be able to have the mask show when something is entered by enabling "Fill Mask Validation":

    How to make a visible Hint Example on a Phone field Image 1 Screenshot 20

    If this is not what you were looking for, let us know and we will be happy to see what else we can do.

  • serhouse
    Replied on November 20, 2014 at 4:52 PM

    Hi David and thanks for your response.

    What I was asking is actually: can I make the mask itself always visible as a hint (now +7 (___) ___-____ only appears when the mouse is moved over the Phone field, otherwise the field is empty and nothing notifies that the Phone should be entered).

    If this is not  possible, maybe I can somehow add a sublabel with a script&

    Adding a regular label is not an option for me, because in my form style all labels are hidden.

    Thank you!

    Sergey

  • Mike_T Jotform Support
    Replied on November 20, 2014 at 5:48 PM

    The solution here is to replace the Phone field with a Text Box field. Then, set the Input Mask and the Hint Example on that Text Box.

    How to make a visible Hint Example on a Phone field Image 1 Screenshot 30

    How to make a visible Hint Example on a Phone field Image 2 Screenshot 41

    Thank you.

  • serhouse
    Replied on November 28, 2014 at 10:47 AM

    Hi Mike, 

    thank you for your help, that's what I was looking for!

    Cheers,

    Sergey

  • Ben
    Replied on November 28, 2014 at 1:10 PM

    Hi Sergey,

    In my colleagues name, you are welcome.

    Do let us know if you have any further questions.

    Best Regards,
    Ben