Unable to find the jotform nor view its submissions

  • jimtindell
    Asked on November 26, 2014 at 2:23 PM
    Page URL: http://www.tschurricane.com/developmentmodel/849268.html
  • Ben
    Replied on November 26, 2014 at 3:25 PM

    Hi Jim,

    Looking at the page, I see that it has jotform with ID: 43285937551160 embedded on it.

    Now this jotform is not under your account, which is why you would not be able to view the submissions of it, but as it is under a guest account, we can transfer it with all its data to your account if you would like that?

    Best Regards,
    Ben

  • jimtindell
    Replied on November 26, 2014 at 3:29 PM

    Not sure how that happened! So yes please transfer to my account! Thanks! 

  • Ben
    Replied on November 26, 2014 at 3:48 PM

    Hi Jim,

    I have transferred the jotform to your account.

    The most likely reason why this happened is that you have created it while not being logged in since our system allows that.

    If you need any further assistance or have some questions, do not hesitate to let us know and we would be glad to help.

    Best Regards,
    Ben