I can't view my form in Adobe Muse and even Safari Browser

  • phileas71
    Asked on December 5, 2014 at 6:37 AM

    I have try to embed the code into the Muse site, last few days it can work but it failed since yesterday. I have a programmer away from my office help me to link up through the Cpanel. But over my computer side still cannot view it. Do you know what is the problem?

     

    I think outside my office area like in KL people can view it office.

     

    Thanks

    Phileas

  • val
    Replied on December 5, 2014 at 11:22 AM

    Hi Phileas,

    We do have a guide on how to implement Jotform on Adobe Muse, please take a look at this guide maybe it should help on your end. :)

    http://www.jotform.com/help/99-Adding-Form-to-Adobe-Muse

    Thanks.

     

  • phileas
    Replied on December 7, 2014 at 11:54 PM

    HI Jotform,

    I have try your method in all my computers and method. Seems, we still can't preview jot form, But google and youtubr embed is not any problem, will it be your server support problem? 

    Thanks wait for your reply.

  • val
    Replied on December 8, 2014 at 3:41 AM

    Hi,

    Try use our iFrame code and follow this guide on how to embed HTML content to your Adobe Muse. http://helpx.adobe.com/muse/using/embedding-videos-html-content.html

     

    I cant view my form in Adobe Muse and even Safari Browser Image 1 Screenshot 20

    Do get back to us if the issue still persist.

    Thanks.

  • Phileas
    Replied on December 8, 2014 at 7:45 AM

    Hi Jotform Support,

    I have try all your code which some of them can preview in the Muse but only source code and pop up is able to get the view. I don't know what wrong with it.

    And we try outside the office then it can view at my client side but we can't see the embed link in our studio. What will be the issue happen here, this I'm talking about current website www.onepagedesign.biz

    Thanks for your reply.

    Phileas

  • Welvin Support Team Lead
    Replied on December 8, 2014 at 8:22 AM

    Hi Phileas,

    I saw your form here: http://onepagedesign.biz/creative-brief-form.html. It's visible, as you could see it.  Well, I think it's not visible because the page is not yet published. What you saw is the frame of the embedded form. Access the given page and let me know if you can't see the form.

    I cant view my form in Adobe Muse and even Safari Browser Image 1 Screenshot 20

    Thanks

  • Hassan
    Replied on April 10, 2015 at 9:04 AM

    hi dear

    help.....!

    Adobe Muse Template Problem in Safari Browser so i am in a problem for this tension

  • Welvin Support Team Lead
    Replied on April 10, 2015 at 10:19 AM

    Hi Hassan,

    Your problem will be checked on this thread: http://www.jotform.com/answers/550081

    Thanks