The Create Form button is shown as disabled and not working

  • dummyfresh
    Asked on January 5, 2015 at 3:51 PM

    once logged on to my account, the create form button seems diabled

  • Ben
    Replied on January 5, 2015 at 4:14 PM

    Hi,

    Yes, you are probably seeing the button appear as so:

    The Create Form button is shown as disabled and not working Image 1 Screenshot 30

    and if you click on it, nothing happens.

    The reason for this is because your account is a sub-user account and that you can only create the jotfoms once you click on the folder shared with you right under the button and the Shared with you text.

    Once you do you will see that the button gets its not-washed out color and if you click it the forms can be created once again.

    The Create Form button is shown as disabled and not working Image 2 Screenshot 41

    Do let us know if you have any further questions.

    Best Regards,
    Ben