Not Getting Email Notifications

  • bassguy
    Asked on January 25, 2015 at 4:59 AM

    In the last week, there has been at least 3 known forms submitted by web visitors that I have not received in my mailbox. At least twice in the last 2 days I have visited my site and the forms have never even shown up on the page, and

    now I 'm doing a test submission and I am starring at a captcha message that never loads. I realize that I am not paying a cent for this service, but the service is useless to me unless it works. What is going on?
  • bassguy
    Replied on January 25, 2015 at 1:29 PM

    Hi Shadae,

     

    Thanks for your quick reply. Although I am wondering how this has changed as I have been getting notifications fromnoreply@jotform.com for at least the last 6 months and I have not logged on to my account or changed anything in the past several months. I went ahead and entered the email info, and hopefully that will take care of the problem.

     

    Thanks for your help.

    Ken