JotForm logo appear on top in the Form Designer

  • t42
    Asked on January 25, 2015 at 5:26 PM
    I am now having the same logo issue that was seemed to be resolved. Jotform logo appears now when I leave designer, but no where to disable it.  I have tried all above fixes with no luck.  Please advise. Mac computer running OSX 10.9.4 using Firefox browser version 29.0.
  • Ashwin JotForm Support
    Replied on January 26, 2015 at 12:07 AM

    Hello t42,

    I'm sorry for the trouble caused to you.

    I did check all the three forms you have in your account and non of them displays any JotForm. I also checked your forms in Form Designer as well.

    Please share the form with which you are having this issue with. You may also like to share he screenshot where you see the logo and we will take a look. The following guide should help you on how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

  • teemon
    Replied on January 28, 2015 at 6:19 AM

    Also I have same Issue: I cannot delete logo from the top of the form...

  • Ashwin JotForm Support
    Replied on January 28, 2015 at 8:16 AM

    Hello teemon,

    I did check both the forms you have in your account and none of them displays any logo at the top of the form. Please check the screenshot below:

    JotForm logo appear on top in the Form Designer Image 1 Screenshot 20

     

    Did you manage to fix the issue yourself? 

    Do get back to us if the issue persists.

    Thank you!