Firefox and IE (maybe more) is blocking the form

  • bernerdk
    Asked on January 28, 2015 at 7:58 AM

    I've inserted a form, created (very easily - thank you!) on my company website, but IE and Firefox seems to blocking the service. It's no issue on chrome - at least not on my phone.

    Do you have a workaround for this?

     

    Thanks for a great service!

     

    /Jesper Rasmussen

     

     

    Jotform Thread 505003 Screenshot
  • Elton Support Team Lead
    Replied on January 28, 2015 at 9:51 AM

    Hi Jesper,

    Your site runs over SSL (secure) but the embedded form uses http which is why some browsers restricts the form due to this security issue. To resolve that, simply re-embed your form using its secure embed code.

    When you take your embed code, make sure to check the Secure Form check box first.

    Firefox and IE (maybe more) is blocking the form Image 1 Screenshot 20

    Or from your existing embed code, simply change http://form with https://secure.

    Example:

    <iframe frameborder="0" id="JotFormIFrame" allowtransparency="true" src="https://secure.jotformeu.com/form/50272728616356" style="width:100%; height:724px; border:none;" scrolling="no"></iframe>

    Please do take note that SSL Submissions (since you are using https secure form) has a limit of 10 submissions per month than using a regular form (non-https) which is 100 Submissions per month.

    Let us know should you have further questions. Thank you!

  • bernerdk
    Replied on January 29, 2015 at 3:08 AM

    This worked.
    The form is now showing - although I still get the warning....

  • Welvin Support Team Lead
    Replied on January 29, 2015 at 9:40 AM

    I've fixed the error which is related to the form. That was the CSS link of the injected custom CSS codes to your form.

    Some other warnings are related to your website, kindly check:

    Firefox and IE (maybe more) is blocking the form Image 1 Screenshot 20

    Thank you!