Language translation not saving the changes

  • peterrossewij
    Asked on February 4, 2015 at 6:04 AM

    Hello, 

    i want to translate a form from Dutch in Englisch. Jotform does not accept the following translations. I have saved them, but when I open the form they are gone and I only see the dutch.  Tekst should be: "Yes, I now travel by car to the campus or city of Maastricht"

    Language translation not saving the changes Image 1 Screenshot 20

  • Elton Support Team Lead
    Replied on February 4, 2015 at 9:45 AM

    Hi,

    Thanks for reporting. We are aware of this problem and our developers are working on this. Let me forward your thread to them so you will get an update once this is resolved.

    Here's what you can do for now in order to get it working.

    1. Remove all the language first and then save your form.

    Language translation not saving the changes Image 1 Screenshot 40

    2. On the bottom of the form builder page, set your default language to "Nederlands" like the image below.

    Language translation not saving the changes Image 2 Screenshot 51

    3. Lastly, enable Language again and add English as your secondary.

    Language translation not saving the changes Image 3 Screenshot 62

    Hope this helps. Thank you!