How do I edit & remove conditions from a field

  • ScottBenson
    Asked on February 10, 2015 at 12:10 AM
  • Welvin Support Team Lead
    Replied on February 10, 2015 at 8:28 AM

    Hi,

    While in the form builder, click "Setup and Embed" > "Conditions"

    How do I edit & remove conditions from a field Image 1 Screenshot 40

    Click "Save Conditions" button and you will see you conditional logics:

    How do I edit & remove conditions from a field Image 2 Screenshot 51

     

    Click "Pencil" icon to edit and click "Red Circle" button to delete:

    How do I edit & remove conditions from a field Image 3 Screenshot 62

    Thank you!

  • ScottBenson
    Replied on February 10, 2015 at 5:17 PM

    Hi Welvin,

    I have followed your instructions, when I select the saved conditions no window appears to show what conditions are applied to any fields (as per your last image above) The only change is the button changes to Add new conditions when I do click on saved conditions.

    The form has conditions applied throughout it as it was migrated from ADOBE forms central by JotForm.

    I currently use Google Chrome as my default browser, I also tried completing the same steps in Internet Explorer and had the same problem as above.

    Can you please assist further, thank you.

     

  • Kiran Support Team Lead
    Replied on February 10, 2015 at 7:07 PM

    As I check some other JotForms imported from Adobe Formscentral seems to be working fine with the conditions and they editable. Could you try importing this form from Adobe Formscentral to JotForm again using its URL and see if you were able to edit the conditions? Also, please try clearing the browser cache by following the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Please get back to us if the issue still persists with the newly imported form. We will be happy to look into this issue further.

    Thanks!