Why am I receiving a "form over quota" message?

  • sbartley
    Asked on February 10, 2015 at 2:04 PM

    I'm receiving the attached error message, listed below is my contact information.

     

     

    Jotform Thread 513383 Screenshot
  • raul
    Replied on February 10, 2015 at 2:57 PM

    You've received this message because you've exceeded storage limit.
    Free accounts are limited to 100MB of space storage and you're currently using 195.15MB

    Why am I receiving a form over quota message? Image 1 Screenshot 20

    You need to either download the files submitted on your forms and delete them from your account in order to free up space or upgrade your plan. If you decide to delete the uploaded files from your account, you need to make sure that the used space is lower than 100MB and your forms will be enabled back again.

    If you have further questions, please let us know.
    Thank you.