How to enable a State based Tax on a PayPal form

  • bbrander
    Asked on February 11, 2015 at 2:44 PM

    I am trying to charge state sales tax for Oklahoma only on my PayPal form. I have set up the payment wizard to do so but it is not charging it. Can you look at my form 

  • David JotForm Support Manager
    Replied on February 11, 2015 at 3:39 PM

    Upon viewing the tax settings, I seems there is no a base tax rate:

    How to enable a State based Tax on a PayPal form Image 1 Screenshot 20

    Please take a look a this step by step guide to help you accomplish that: http://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form

    Let us know if you have more questions, we will be glad to assist you.

  • bbrander
    Replied on February 11, 2015 at 5:30 PM

    When I assign a base rate it applies it to all states. I only want to charge Oklahoma buyers.

  • Mike
    Replied on February 11, 2015 at 6:11 PM

    There was a space after the 'Oklahoma'_ on your form tax configurations. I have removed the space, and also added the 'ok' option.

    How to enable a State based Tax on a PayPal form Image 1 Screenshot 30

    It seems to be working properly now.

    How to enable a State based Tax on a PayPal form Image 2 Screenshot 41

    Please feel free to contact us if you need any further assistance.

  • bbrander
    Replied on February 11, 2015 at 6:18 PM

    Thank you!