Form taking too long to save

  • Liswaniso
    Asked on February 24, 2015 at 6:27 AM

    I have completed designing a survey form days ago but the form would not want to save. my internet is fast but this form save have been processing since then. May you please resolve this problem or do i need to do some settings cause I customized this form. the form is still under jotform form builder.

     

    I need you response.

     

    Regards

  • Ashwin JotForm Support
    Replied on February 24, 2015 at 9:16 AM

    Hello Liswaniso,

    I'm sorry for the trouble caused to you.

    I did check your form and did not find any issue with that. It is not a very long / big form and I was able to save your form successfully. Please check the screenshot below:

    Form taking too long to save Image 1 Screenshot 20

     

    I would suggest you to clear your browser cache and then try to save your form again. Have you made some changes to your form which is not saved? Please be noted that clearing browser cache will log you out from JotForm account and you may loose the unsaved changes. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!