Form Error: Form is disabled

  • suprafx
    Asked on February 26, 2015 at 12:20 PM
    thats like me.. my form is disabled today.. why???
  • Ben
    Replied on February 26, 2015 at 2:37 PM

    There are actually 2 reasons because of which your account is disabled. Both are related to jotform titled "Clone of CV Submission".

    First issue is that you have 2 password fields (fields with "Password") on it. This is against our terms of use and as such as long as these fields are there, your account will be disabled.

    The second issue is that the form is set as English Form, yet non English language is on it.

    To have your account enabled, you either must remove the jotform completely or correct the issues above by renaming / removing password fields.

    The second issue can be easily fixed by setting up your jotform for the right language.

    To see how to do that and to see what are the steps required to do this, please take a look at this thread: Why jotfoms in Arabic and French language get suspended?

    Do let us know if you have any further questions and we would be happy to assist.