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CinderellaAsked on February 26, 2015 at 1:29 PM
When a customer uses a Gift Certificate on Jot Form, what happens to the remaining balance?
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MikeReplied on February 26, 2015 at 3:27 PM
Thank you for contacting us.
The 'Code' field on your form is not connected with the Payment Tool.
You might consider using a 'Coupon Code' feature as the Gift Certificate Code field instead.
Guide:
How To Add Coupon Code in the Payment Form
Example:
If you need any further assistance on this, please let us know.